Within South Staffs, we don't ...

Within South Staffs, we don't hold other utility data within our own GIS. However, our direct services teams have the ability to access gas and electric plans from their field system. For gas plans, they use a viewing application provided by the Gas company with the data being updated on a quarterly basis. For electricity plans, they access the electric company's web service direct, sending a request for a plan that gets e-mailed back to their field devices. Desktop PCs at the reporting centres are also set up and available for use by them or their management team. We have had some issues around connectivity, but most of these have been overcome by 'encouraging' the teams to request all the plans they need at the start of their day (i.e. before leave for their 1st job). at the end of the day (for the following day's work), particularly if they have jobs in known connection blackspots. Our Direct teams have visibility of 2 days' worth of work. For any emergency jobs that come through during the day, then generally they should be able to get access at some point whilst travelling to the site - urban canyons are less of an issue for us. In terms of our contractors, they don't use field systems so their admin teams generate the gas and electric plans (using same facilities as our Direct services teams) and attach them to the worksheets. Hope this helps.