Yes we face the same issues. ...

Published by Andrew Pennington, South West Water - Asset Data Development Team Manager

Yes we face the same issues. We used to provide a web feed of gas, electric and telecoms from links provided by each source utility on our corporate web map. It wasn't integrated with our GIS but was a start and useful. However 3rd party utilities change their approach or upgrade their systems leaving us with plugins that weren't compatible or not providing web feeds any longer. When much of our in-house operation was outsourced to contractors we stopped providing directly. So now like South Staffs, their admin teams lookup the plans themselves and attach them to job sheets. Its not a great system.